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Frequently Asked Questions

What is your routing/ABA number?

Kohler Credit Union's routing/ABA number is 275978417. ABA numbers are also called routing numbers.

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What are your hours?

Go to our locations page to find the hours of operation of a branch near you.

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How do I reorder checks?

There are three ways to order checks. If you have online banking, you can click the “Order Checks” link on the account details page for any checking account. By using this link you can save time as some of the important account details will be automatically filled in for you.

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What is the fee for sending domestic or international wires?

Check out our fee schedule for wiring fees.

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What do I do if I lost my credit/debit card?

To report your Debit card lost or stolen during normal business hours call 888-528-2595. The KCU representative will mark the status of the card lost or stolen immediately. Additionally, you will want to request a new debit card.

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What do I do if I forgot my online banking password?

If you have already set up your "forgot password" security question, you can click on the "forgot password" link after you enter your account number into online banking. If you have not set up that security question, you will need to call member services at 888.528.2595 to reset your password.

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How do I send or receive domestic wire transfers?

To receive a wire transfer intoyour Kohler Credit Union account, please provide the following information to the sender:

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What do I do if I forget my password?

If you have forgotten your password and have set up your reset password challenge question in a prior online banking session, you can reset it by clicking "Forgot your password?" on the page you enter your password.

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Where can I get information about career opportunities?

Kohler Credit Union is a great place to work! To see current openings please visit our careers opportunities page. Thank you for your interest!

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How do I sign up for mobile banking?

In order to utilize mobile banking, you need to first be enrolled in online banking. Once enrolled in online banking, you just need to log into your account and click on the "access accounts" tab. Choose "Mobile Banking" and step by step instructions will lead you through the enrollment process.

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