- Do I have to be an employee of Kohler Co. in order to be a member of Kohler Credit Union?
- I have lost my debit card, what do I do?
- What do I do if I have forgotten my online password, answers to my security questions, or have received an error message?
- How do I go about changing my address?
- What is Kohler Credit Union's routing number?
- What do the numbers at the bottom of a check represent?
- What information do I need to have funds wired into the credit union?
- I received a letter regarding collateral protection insurance on my loan, what do I do?
- How should a member give their account number if they want a company to pull from their account?
- Is there a website that provides information on guarding against internet fraud, protecting my personal information and securing my computer?
- How do I order more checks?
Q:
Do I have to be an employee of Kohler Co. in order to be a member of Kohler Credit Union?
A:
No. Membership is open to anyone who lives or works in Sheboygan, Calumet, Fond du Lac, Manitowoc, Ozaukee or Washington County.
Q:
I have lost my debit card, what do I do?
A:
During business hours, contact a Kohler Credit Union representative immediately at (920) 459-2595, and if after hours, call Metavante (our card processor) at 1-800-236-2442 so that we may close your card immediately to prevent fraudulent charges.
Q:
What do I do if I have forgotten my online password, answers to my security questions, or have received an error message?
A:
Call the credit union at (920) 459-2595 and a Kohler Credit Union representative will assist you in getting access to your online account.
Q:
How do I go about changing my address?
A:
If you have online access, you can log into your account, click the “Your Preferences” tab and then click the “Contact Information” link. If you are not an online banking user, you can complete and sign an address change form at any Kohler Credit Union office.
Q:
What information do I need to have funds wired into the credit union?
A:
Wisconsin Corporate Central Credit Union:
Hales Corners, WI
ABA# 2750 82866
For credit to Kohler Credit Union:
ABA# 275978417
Your name and Kohler Credit Union account number
(Be sure to check out fee schedule for wiring fees.)
Hales Corners, WI
ABA# 2750 82866
For credit to Kohler Credit Union:
ABA# 275978417
Your name and Kohler Credit Union account number
(Be sure to check out fee schedule for wiring fees.)
Q:
I received a letter regarding collateral protection insurance on my loan, what do I do?
A:
Have your insurance agent contact the ALLIED Insurance Center at 1-800-523-6404 to verify your insurance coverage.
Q:
How should a member give their account number if they want a company to pull from their account?
A:
For savings:
Old Account number: 12345000
New Account number: 121200123
For checking:
Old & New account number: MICR number on bottom of check
For fair share:
Old Account number: 1234500019 (18, 17, etc.)
New Account number: 12120012319 (18, 17, etc.)
For secondary share:
Old Account number: 1234500020 (21, 22, etc.)
New Account number: 12120012320 (21,22, etc.)
Old Account number: 12345000
New Account number: 121200123
For checking:
Old & New account number: MICR number on bottom of check
For fair share:
Old Account number: 1234500019 (18, 17, etc.)
New Account number: 12120012319 (18, 17, etc.)
For secondary share:
Old Account number: 1234500020 (21, 22, etc.)
New Account number: 12120012320 (21,22, etc.)
Q:
Is there a website that provides information on guarding against internet fraud, protecting my personal information and securing my computer?
A:
The website www.onguardonline.gov provides practical tips from the federal government and the technology industry to help you be on guard against these security issues.
Kohler Credit Union.
