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The ease of on-the-go mobile banking.

Mobile banking is the ultimate on-demand service…and it now provides even more convenience with the introduction of instant balance and multi-account access!

For the best mobile banking experience, download the mobile banking app for either smartphones or tablets at the App Store or Google Play. (Please note that you first need to be enrolled in online banking.) 

You can also utilize mobile banking from any mobile web browser with Internet access or use text banking from any mobile device with text messaging capabilities. (Message and data rates apply.)

Mobile Banking Features

There are so many ways to simplify your life, and manage your accounts, using mobile banking. Check out the videos to learn about all the features of mobile banking and how it can save you time! 

Instant balance

You now have the ability to review account balances without logging in!

Decide which accounts to view instantly…you have the ability to view up to six accounts!

To enable this feature:

  1. Go into the “more” tab and select the “instant balance”’ icon.
  2. Select the accounts you wish to view with instant balance.
  3. Select “save”.


InstantBalanceOnce enabled, you can instantly view your balances by clicking on the “$” symbol found in the upper, right corner of the mobile banking log in screen.

Multi-Account Access  

You can access more than one account by utilizing the “change user” function!

To use this feature, go into the “more” tab and select “change user.” You will then be logged out of your current session and asked to enter a new User ID.

To learn more about these new features, and all the convenience mobile banking can provide, watch the videos above.

Mobile Deposit

Save a trip to the credit union by depositing your checks with your smartphone or tablet. With just a few taps and clicks funds will be deposited into your account. It’s fast, easy and secure!

Deposit Guidelines

  • Up to $2500 per day may be deposited.
  • Checks must be endorsed by all payees on the back and must include “For mobile deposit”.
  • Enter the check amount that matches the written amount on the check.
  • Take photo in a well-lit area; a solid, dark background works best
  • Ensure all check corners are in the view finder and hold phone flat.
  • Ensure the MICR line is readable (string of numbers on the bottom of the check).
  • Once the check is approved, hold the original check for 14 days and then securely destroy.

Funds Availability

  • All mobile check deposits are subject to review and approval.
  • Standard check holds may apply.
  • Be sure to check the status of your deposit within the “deposit history” section of the app
  • Funds deposited before 3:00 pm on a normal business day will generally be available after 6:30 pm the same day.
  • Funds deposited after 3:00 pm on a normal business day, or on a weekend or holiday, will generally be available after 6:30 pm the following business day.

Supported Devices Phone App

  • Google Android models  
  • Android (Lollipop) 5.0 or newer
  • Cameras with 2.0+ Megapixel resolution and autofocus
  • iPhone 5S, 5C, 6,6 Plus, 7, 7 Plus, 8, 8 Plus, SE and X models
  • Apple iOS 10.0 or newer

Supported Devices Tablet App

  • Android (Lollipop) 5.0 or newer
  • iPad 3, 4 and Mini 
  • Apple iOS 10.0 or newer
  • Cameras with 2.0+ Megapixel resolution and autofocus

Note: The iPad 1 and the iPad 2 do not meet the minimum camera resolution requirements. Beta releases are not supported.

Mobile Bill Pay

Pay your bills from anywhere right from your smartphone. Just select a payee from your existing list, enter the amount and payment date, and confirm. That’s it! You can also view and modify pending payments. Mobile bill pay is available to all our online bill pay subscribers.

This service is not available with our text banking option.

Mobile Popmoney®

Popmoney® personal payment service is the fast and easy way to send money to family, friends or anyone you know. All you need is their email address or mobile phone number. Sending birthday money or splitting the dinner bill has never been easier – right from your smartphone.

Our standard Popmoney fees apply. This service is not available with our text banking option.

Alerts

Any smartphone with text capabilities can receive alerts about your account activity. Use alerts to know when your account balance reaches a certain level, or as soon as a paycheck is deposited. Mobile alerts can also help prevent fraud by monitoring your account activity. It delivers the information you need, when you need it, right to your smartphone.

Available for all smartphones that can send and receive text messages. Message and data rates may apply.

Text Banking

Using any mobile device with text capabilities you can send a text command to 59289, and receive the requested information within seconds. Message and data rates may apply from your mobile carrier. The most popular text commands include:

  • Text BAL to view all text banking available account balances
  • Text BAL + “account nickname” for the available balance for that account
  • Text HIST for recent transactions for your default account
  • Text HIST + “account nickname” to receive transaction history for another account
  • Text STOP to discontinue text banking alerts
  • Text HELP for assistance
  • Text CMD for a list of all text banking commands

Mobile Banking Access

The chart below will help you identify the different ways to access mobile banking and the features for each access type.

Features Mobile App Mobile Web Text Banking
  Smartphone or Tablet Mobile browser Mobile device with text messaging
New! Mobile Deposit x    
View Account Balances x x x
View Transaction History x x x
Transfer Funds Between Accounts x x  
Pay Bills with Mobile Bill Pay x x  
Send Money to Anyone with Popmoney x x  
Receive Account Alerts x x x

Get Connected Today!

Mobile Phone App

In order to utilize mobile banking, you need to first be enrolled in online banking. Once enrolled in online banking, you just need to log into your account and click on the "access accounts" tab. Choose "Mobile Banking" and step by step instructions will lead you through the enrollment process.

Mobile Tablet App

Download our app using your tablet’s app store and search for “Kohler CU.” Then log on using the same credentials you use for the browser version of online banking.

icon google downloadicon itunes download

Mobile Web

Log in to the desktop version of online banking and sign up for Mobile Browser Banking. A text message will be sent to your phone with the web address. Bookmark this link for easy use.

Text Banking

Log on to the desktop version of online banking to enroll for text banking. After you are enrolled, simply text one of the commands to 59289. Your requested information will be sent by text within seconds (See list of text commands above.)