Have a question? Connect with our virtual assistant, Kacie, for 24/7 answers and support, or chat with a member service representative during business hours.
Business Hours:
Monday – Thursday: 8:00am – 5:00pm
Friday: 8:00am – 6:00pm
Saturday: 9:00am – 12:00pm
Select the chat bubble in the lower right corner to start a chat.
Secure Message
Get the help you need and keep your sensitive account information safe by sending a message through our secure messaging platform in Digital Banking.
Elan Credit Card Member Service (Report- Lost, Stolen, or member service) 1.800.558.3424
Debit Card Activation 1.800.631.3197
Debit Card PIN Reset 1.888.886.0083
Bill Pay (iPay) Support 1.800.516.8531
Questions? Let's Connect.
For your security, please do not send account numbers, Social Security numbers, or other sensitive information through this email form. For account-specific help, please call us or send a secure message in Digital Banking.
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Account Application
Membership eligibility is a requirement for account approval. Please click here to see membership eligibility criteria before applying.
By clicking “continue”, you will be leaving kohlercu.com and will be re-directed to a website that is not managed by Kohler Credit Union. Kohler Credit Union is not liable for any content, products, services, or advertising on the linked website and does not endorse any of the products, information or recommendations provided. The website’s privacy policy may differ than that of Kohler Credit Union and may not be as secure. Please visit the linked website’s privacy policy for more information.
By clicking “continue”, you will be leaving kohlercu.com and will be re-directed to a website that is not managed by Kohler Credit Union. Kohler Credit Union is not liable for any content, products, services, or advertising on the linked website and does not endorse any of the products, information or recommendations provided. The website’s privacy policy may differ than that of Kohler Credit Union and may not be as secure. Please visit the linked website’s privacy policy for more information.