We are always looking for new ways to stop fraud faster and with our enhanced fraud prevention tools we can do just that. We’ve always monitored your account for fraud, but now we can quickly text you if we see something suspicious.
If you receive a fraud alert message, simply respond whether the transaction was yours or not. And don’t worry – if you miss our text we’ll also try to call you or send you an email to verify your purchase.
Kohler Credit Union follows all necessary security measures when protecting our members from fraudulent activity. Due to these security measures, Kohler Credit Union will never request your password or PIN information over the phone, in person or through email. Do not respond if you are contacted by someone who asks for this information. They are neither a Kohler Credit Union employee nor a representative of the credit union. Please call 888.528.2595 if you have questions about information you are being asked to supply.
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